How can we help?

The fastest way to reach us is Discord — open a ticket and our team will sort you out.

Open a ticket on Discord

Fastest

Our team is most active here — usually a quick reply.

What can I open a ticket for?

Choose the matching option in the Create a Ticket menu.

Account Support

Your in-game or Discord account problems.

Payments Support

Problems with payments or claiming rewards.

General Support

Anything that doesn't fit the other options.

Report Member

Report someone breaking in-game or Discord rules.

Apply for Staff

Apply for a Discord or in-game moderator role.

Most account issues you can solve right now.

Prefer email?

We read it less often, so expect a slower reply — Discord is faster.